Telemedicine
Convenient, Remote Healthcare
Infinity Medical Clinic now offers telemedicine. As a result, televisits can be done from anywhere at any time. So, these virtual visits are a great option for patients who do not live close to our office. Or, a patient that can’t leave work for an office visit.
Dr. Stemmerman uses the Healow app platform to do her televisits. Firstly, this app allows patients and providers to stay engaged. Secondly, helps patients take charge of their health. Most importantly, Healow offers televisits, as well as, patient engagement tools and trackers.
How To Begin Your Televisit
Step 1:
- Call 319-826-6374
Step 2:
- Firstly, make sure you have an active Patient Portal account, with a username and password.
- Secondly, set aside a secure, private location with a good internet connection.
- Thirdly, use Google Chrome browser to access your Patient Portal from a laptop with a camera or webcam or iPad or smartphone
- In addition, if you are using your iPad or smartphone, you will need to download the Healow application.
Step 3:
Before beginning your televisit, make sure that you:
- “Arrive early” by logging in to your Patient Portal. If you can’t access the portal, you can also begin your appointment through the reminder link sent to your email.
- “Join Televist” in your patient dashboard (or email reminder).
- Fill out any requested information.
- “Proceed” to check your computer’s speed and ability to support a televisit. If your computer does not have a webcam, you will need to attach one.
- “Start Televisit” to enter the virtual waiting room.
- Your provider will begin the face-to-face televisit and disconnect when the visit ends.
CONTACT US
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1260 35th St., Suite 2, Marion, IA 52302
